Reviews

Posted On: 5/13/2021

Good professional staff in Office

Very nice professional staff no what they doing nice timely manner.God is good.progress from here silents and solitude.
By: Stacey Meals     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/31/2021

Needs some improvements

More carports would be nice
By: Lysette Erbella     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 11/7/2020

Review

I love the apartments
By: Diamond Loper     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 10/31/2020

Great manager

Highly recommended. Once a new manager took over Brandie French. She is the person who fix a problem that we had for over 2 years. Once the problem reported to the office, The new manager took take care of it and kept updated until the problem was fixed, replaced with a new one. The same issue was reported several times before and Connie the manager before didn’t care about it. She used to send someone who tried to do some quick repair and after a few days having the same problem.
By: Ezekiel     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 10/1/2020

Excellent Customer Service! Friendly and Caring!!!

Due to an emergency earlier this month, I needed to find a safe, affordable, clean place to live. My search lead me to the "Ridge on Charleston" apartments. After explaining my situation to a friendly Leasing Agent named Brandie, she went to work for me right away to help me have a new home asap. I felt like the heavens had opened up and an angel had come down to personally help me with my need for a new home. Brandie was kind enough to let me know what was available within my price range, and she directed me through the application process, which was quick and easy. Before the end of the business day, I had the address of my new home. I can't tell you how blessed I feel to have found the "Ridge on Charleston". If you want to live in a beautiful community where your needs will be cared for by friendly caring staff both management and maintence I suggest you stop by the "Ridge of Charleston" and talk to the friendly folks on site. You'll be happy you did!
By: Laura grace Culbertson     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/30/2020

Staff

Every time I go into the office the staff is always nice. Denise is always helpful with anything I need. I resigned my lease due to the office staff
By: Lazaro Deltoro     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/30/2020

Lease Renewal

I was having an issue with signing my lease renewal and Denise helped me out and was very patient with me. She is always willing to help
By: Jamar Napoleon     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/29/2020

great value

much better than other apartments i have seen for comperable rates in the same area.
By: Robert Buchanan     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 9/18/2020

Great place to live

Great place to live. Other residents are easy to get along with. Maintenance is fast and nice people . All staff are on top of any concerns or questions . They make you feel like they have known you for years. Chris in the office is fabulous as well as all the other staff. I can't say enough good things about this place and everybody who works here.
By: V     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 3/16/2020

Thank you

Staff was patient and helpful
By: Amya Herron     Verified Resident
Source: Property Site Read Property Manager's Response

Posted On: 4/21/2018

Great for the price

Lived here for 3 years now, and you can't beat the price. Currently live in the studio and it gets the job done. 15-16 hours of the day, I am working, so I really only come back to sleep and relax on the weekend only. Only 2 downsides is the mandatory cable payment, which I am never here so it gets used zero times, and my neighbor that lives directly overhead is extremely noisy. You can basically track where they are walking for HOURS due to the stomps. Sometimes I think that I live below a track, cause someone is running super hard back and forth, which shakes my entire apartment. Other than that, it is a great place to live. I just have bad neighbors and that is subjective only to me. I am sure everyone else doesn't have that problem.
By: Erik Tomita     Verified Resident
Source: Property Site Read Property Manager's Response

Overall Rating

4.5 out of 5 stars

Ratings By Category

Staff
5 out of 5 stars
Parking
4.5 out of 5 stars
Amenities
4.5 out of 5 stars
Maintenance
4.5 out of 5 stars
Location
4.5 out of 5 stars
Noise
4 out of 5 stars
Value
4.5 out of 5 stars